United Domestic Workers of America
AFSCME Local 3930

Director of Human Resources

Based in San Diego, CA

 

UDW Overview:
United Domestic Workers of America, UDW/AFSCME Local 3930 is a statewide labor union that represents more than 200,000 home care and family child care providers in 45 counties in California. Founded in 1979, UDW is a diverse, progressive labor organization that seeks dynamic, committed individuals who will support our members and those for whom they care locally, statewide and at the national level.

UDW is one of California’s largest labor unions. We consistently support and lead important social justice initiatives like fighting for racial justice, income inequality, and affordable health care for all. We are committed to respect and dignity for seniors, people with disabilities, and the children in our care. We fight for better working conditions and fair pay for home care and child care providers, and full funding for life-saving programs like In-Home Supportive Services (IHSS) and subsidized family child care. For more information about UDW, please visit our website at www.udw.org.

Job Information
Job Title: Director of Human Resources
Job Type: Exempt (Salary)
Department: Human Resources
Reports to: Executive Director
Job Location: San Diego, CA 92115
Schedule: Monday to Friday, 9:00 AM to 6:00 PM
Salary Range: $150,000.00 to $200,000.00 (depending on experience)
Work Arrangements: In Office
Hybrid (three days in the office and two remote days) after successful completion of the introductory period.

Job Summary
As the Director of Human Resources at UDW, you will be a pivotal strategic partner in shaping the organization's workforce and culture, developing innovative HR strategies that align with UDW's mission to support home caregivers and childcare workers across California. This role requires a visionary leader who can drive organizational effectiveness, champion social justice initiatives, and cultivate a diverse, inclusive workforce that embodies UDW's values. You will oversee a comprehensive range of HR functions, including policy development, talent acquisition, employee relations, compensation and benefits, and diversity and inclusion initiatives.

Duties and Responsibilities:
Strategic Leadership and Organizational Development

• Collaborate with the Executive Director and senior leadership to develop and execute a long-term HR strategy that supports UDW's mission, values, and strategic goals
• Lead transformational change initiatives, fostering a culture of adaptability, innovation, and continuous improvement
• Provide data-driven insights on human capital trends and their impact on UDW's strategic objectives
• Develop and implement cutting-edge talent management strategies to attract, retain, and develop top-tier, mission-driven talent
• Establish HR performance metrics that align with UDW's mission and demonstrate the impact of HR initiatives on organizational goals
• Conduct regular assessments of HR programs' effectiveness in supporting UDW's advocacy efforts and member service
• Foster partnerships with other social justice organizations, labor unions, and nonprofits to share best practices and resources in HR management
• Develop collaborative programs with educational institutions and training providers to support workforce development for UDW staff and members.
• Design HR programs that support member engagement and empowerment within the union
• Develop strategies to address the unique needs of home caregivers and childcare workers, including flexible work arrangements and support services
• Collaborate with other departments to ensure HR practices enhance member satisfaction and participation.
• Create programs to support employee and member resilience and well-being, particularly in high-stress advocacy environments
• Develop and implement a robust succession planning framework to ensure leadership continuity and talent pipelines for critical roles.
• Lead organizational change initiatives by providing employees with tools, processes, and support during transitions.
• Incorporate advanced workforce analytics to predict trends, improve decision-making, and align talent strategies with business goals

Employee Relations and Labor Management

• Design and implement proactive employee relations strategies that promote a positive work environment, enhance employee engagement, and align with UDW's social justice mission
• Lead labor relations efforts, including complex union negotiations and contract administration, ensuring alignment between union agreements and organizational objectives
• Spearhead comprehensive diversity, equity, and inclusion (DEI) initiatives that foster an inclusive workplace culture and reflect UDW's commitment to social justice.
• Establish formal mechanisms for resolving workplace conflicts, ensuring fairness and alignment with organizational values.
• Design initiatives to measure and enhance employee engagement, fostering a motivated workforce that aligns with the organization's mission

Compliance and Risk Management

• Ensure strict compliance with federal, state, and local labor laws, union agreements, and nonprofit-specific regulations
• Conduct regular, comprehensive HR audits to ensure data integrity, compliance, and process efficiency
• Stay at the forefront of evolving labor laws and regulations, proactively implementing necessary changes to maintain compliance and mitigate risks
• Develop protocols for addressing workplace crises, such as health emergencies or legal disputes, ensuring business continuity.
• Implement training programs on ethics and compliance to promote integrity across all levels of the organization.

Talent Acquisition and Development

• Design and implement innovative, data-driven recruitment strategies to attract diverse, mission-driven talent
• Develop and oversee comprehensive, multi-faceted training and development programs that address skill gaps, foster continuous learning, and align with UDW's social justice mission
• Create and implement a robust, immersive onboarding program that accelerates new hire integration and reinforces UDW's values and mission
• Strengthen UDW’s reputation as an employer of choice through targeted employer branding strategies.
• Create specialized leadership development programs to groom high-potential employees for future leadership roles

Compensation and Benefits

• Develop and implement innovative total rewards strategies that attract, retain, and motivate top talent while aligning with UDW's mission and values
• Conduct regular, in-depth market analysis to ensure UDW's compensation and benefits packages remain competitive, equitable, and supportive of the organization's goals
• Oversee the administration of comprehensive benefits programs, ensuring compliance with regulatory requirements and optimizing cost-effectiveness.
• Introduce customizable benefits options that cater to diverse employee needs, such as wellness stipends or remote work allowances.
• Conduct regular audits to ensure equitable pay practices across all demographics within the organization

HR Operations and Technology

• Lead the implementation and optimization of advanced HRIS and other HR technology solutions to streamline processes and enhance data-driven decision-making
• Develop and maintain a sophisticated HR analytics framework to measure the effectiveness of HR initiatives and their impact on organizational performance
• Manage the HR department budget strategically, aligning resource allocation with UDW's priorities and mission
• Develop a long-term roadmap for integrating emerging HR technologies like AI-driven tools or advanced employee experience platforms.
• Ensure compliance with data privacy laws in managing employee information systems.

Supervisory Responsibilities:

• Oversee staff within assigned area(s).
• Develop staff skills and competencies.
• Provide guidance and ensure staff’s compliance with UDW policies and procedures.
• Set performance and deadlines goals that comply with the company’s plans and vision and communicate them to subordinates.
• Organize workflow and ensure that employees understand their duties or delegated tasks.
• Monitor employee productivity and provide constructive feedback and coaching.
• Receive complaints and resolve problems.
• Maintain timekeeping and other records.
• Pass on information from upper management to employees and vice versa.
• Prepare and submit performance reports.
• Decide on rewards and promotions based on performance.
• Hire and train new employees.
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if necessary.
• Implement mentorship opportunities within the HR team to foster professional growth and knowledge sharing among staff members.
• Facilitate performance calibration sessions to ensure consistency in employee evaluations across teams.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities:

• Comprehensive knowledge of HR principles, practices, and regulations
• Strong leadership and team management capabilities
• Excellent communication and interpersonal skills
• Proficiency in HR information systems and data analysis
• Experience in developing and implementing HR policies and procedures
• Strong problem-solving and conflict-resolution skills
• Knowledge of labor laws and employment regulations
• Experience in talent acquisition and retention strategies
• Ability to manage multiple projects and priorities simultaneously
• Proficiency in budget management and resource allocation
• Understanding of diversity, equity, and inclusion best practices
• Experience in employee training and development
• Knowledge of compensation and benefits administration
• Ability to maintain confidentiality and handle sensitive information
• Familiarity with union environments and collective bargaining processes
• Knowledge of HR practices to support international operations or partnerships.
• Expert knowledge of emotional intelligence strategies and practices for navigating complex interpersonal dynamics in a unionized or advocacy-focused environment.
• Expert knowledge of project management methodologies (e.g., Agile or Lean) to enhance the execution of HR initiatives.

Preferred Qualifications, Education, and/or Experience:

• Master's degree in Human Resources, Business Administration, or related field
• 10+ years of progressive experience in senior HR management roles, with significant experience in nonprofit or labor union environments
• SHRM-SCP or SPHR certification
• Demonstrated commitment to social justice and deep understanding of the challenges facing home care and childcare workers
• Extensive knowledge of federal and California labor laws and regulations
• Proven experience in complex labor relations, collective bargaining, and working with union representatives
• Exceptional communication, interpersonal, and conflict resolution skills
• Demonstrated ability to lead large-scale change management initiatives and foster inclusive organizational cultures
• Advanced proficiency in HRIS and other HR technology platforms
• Strong analytical skills with the ability to translate data into actionable

Preferred Bilingual Language(s) in either:

• Spanish
• Vietnamese
• Korean
• Tagalog
• Russian
• Assyrian
• Somali
• Mandarin Chinese
• Cantonese
• Arabic

Requirements:

• Flexibility and ability to work from a UDW office, 3 days/week
• A willingness to travel as needed and a reliable vehicle for business use.

Employee Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life / AD&D
• Long Term Disability (LTD)
• 401(k) Savings Plan
• Pension Plan
• Paid Vacation Days
• Paid Sick Leave
• Personal Day
• 16 Paid Holidays
• Floating Holiday
• Upskilling Through eLearning platforms

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is primarily exposed to an office-type environment. The employee will frequently work on or around office equipment and furniture. The noise level in the work environment is low to moderate. The employee will frequently work with deadlines under pressure and will occasionally be required to work alone. The employee is occasionally exposed to outdoor environments, which may include exposure to vehicles, moving mechanical parts; vibration; odors, fumes, gasses, smoke, dust, or airborne particles; and outside weather conditions.

Equal Opportunity Employer:
UDWA is an equal opportunity employer, and, as such, does not discriminate an employee or applicant based on race, creed, color, age, sex, national origin, marital status, sexual orientation, gender identity, religious affiliation, disability, or any other classification protected from discrimination under applicable law.

Notice of E-Verify Participation:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS (888) 897-7781, dhs.gov/e-verify.

Women, people of color, people with disabilities, and members of the LGBTQIA+ community are strongly encouraged to apply.

To Apply:
Please visit UDW’s career page and submit your application. UDW’s career link → https://udwa.hiringplatform.com/list/careers