Washington Education Association

IT Manager
(Full-Time)

Based in Federal Way, WA

 

Job Summary
This critical role oversees a team of six that conducts all IT (Information Technology) services for the WEA (Washington Education Association). The successful incumbent will manage and supervise the daily work and project implementation of this team. The IT Manager will develop proactive strategies and policies with an inspiring vision alongside this staff. The IT Manager reports directly to the Director of IT & Communications.

Benefits and Compensation:

• Salary range - $210,000 to $220,000
• Employer-paid medical, dental, vision, and life insurance (full family coverage)
• Generous sick and paid time off (PTO)
• Long-term disability plan
• Defined Contribution plan - 401(k) (with employer contribution)
• Defined Benefit plan
• Relocation assistance

Responsibilities:

• Uphold diversity, equity, and inclusion in employment and governance for the WEA.
• Learn new technologies quickly in a fast-paced environment.
• Team Leadership
  • Recruit, train, and mentor IT staff, fostering a culture of continuous learning.
  • Ensure the safety, stability, integrity, and efficient operation of in-house IT systems that support the WEA and its staff.
  • Supervise the IT support team to ensure timely resolution of technical issues.
  • Establish best practices for troubleshooting, user support, and system maintenance.
  • Cultivate a smoothly functioning, proactive, and efficiently running IT team.
  • Ensure IT systems and tools are accessible and inclusive for all staff, including those with disabilities.
  • Foster collaboration across departments and with external vendors.
  • Analyze complex technical issues and implement effective solutions.
  • Anticipate risks and implement preventative measures.
• IT Security & Compliance Management
  • Oversee and direct the advanced administration, maintenance, configuration, and troubleshooting of servers, networks, and IT systems’ security.
  • Ensure compliance with relevant IT regulations (e.g., DOL (U.S. Department of Labor), GDPR (General Data Protection Regulation), HIPAA (Health Insurance Portability and Accountability Act), etc.).
  • Responsible for mitigating security risks and assessing investment opportunities that may require action plans.
  • Recommend and enforce policies that improve performance, scalability, and security of WEA systems and IT infrastructure.
  • Create policies, structures, and standards in support of WEA’s management, security, and the confidential nature of the IT infrastructure.
• System Improvement & Innovation
  • Develop and implement IT policies, strategies, and initiatives to support organizational objectives.
  • Collaborate with management to align IT solutions with organizational needs.
  • Continuous assessment of current systems to identify needed upgrades or system changes to maintain cutting edge IT systems.
• Vendor & Technology Assessment
  • Oversee relationships with external IT service providers and consultants.
  • Assess vendors and develop test strategies for new hardware and software.
  • Report project status to management team and vendors.
• Disaster Recovery & Risk Management
  • Coordinate disaster recovery planning and testing exercises.
• Financial Oversight
  • Develop and manage IT budgets, procurements, and vendor contracts.
• Other duties as assigned.

Minimum Qualifications:

• Education and experience in Information Technology, Computer Science, or related field. Experience must demonstrate skill and understanding across the breadth of IT systems and tools.
• Experience incorporating racial equity and social justice goals into IT methodologies.
• Proven successful management and supervision of people and projects.
• Experience developing long-term strategies that influence organizational goals.
• Must have knowledge of the following: Windows, Microsoft 365, Linux, Networking Security, Azure Cloud Services, Salesforce CRM, and SQL.
• Experience with IT security, release, configuration, and change management.
• Must have technical acumen to analyze issues and determine root causes.
• Capacity to adapt to newer technology releases resulting in state-of-the-art solutions.
• Must support and help advance the WEA mission, goals, core values, and priorities.

COVID-19 Vaccination
As part of our commitment to the health and safety of our employees, members and councils, all candidates must provide proof of full COVID-19 vaccination status upon hire. Exceptions may be made for medical or religious reasons in accordance with applicable laws.

Supervision
The IT Manager will report to the Director of IT & Communications.

Application:

• If you are interested in applying for this position, please click on the Apply for This Job button to submit your application, cover letter, and résumé.
• If you are invited to an interview, you will receive an email from SkillSurvey with instructions and a link on how-to submit your five (5) professional references.
• Closing date is April 30, 2025, at 4:00pm PT.
• If you are interested in applying for this position, please apply HERE.

The Washington Education Association is committed to a diverse, equitable, and inclusive workplace where the contributions of each employee are respected as part of the work performed on behalf of 90,000+ members in public education. WEA embraces employees with varied backgrounds and life experiences, including race, ethnicity, gender, age, religion, socio-economic status, sexual orientation, gender identity, physical ability, and veteran status. Only those candidates who can commit to promoting diversity, equity, and inclusiveness need apply.