Organization of Staff Analysts
www.osaunion.org

Union Grievance Coordinator

Based in New York City, NY

 

Job Title: Union Grievance Coordinator

Organizational Description:
The Organization of Staff Analysts (OSA) is a labor union that represents over five thousand professional employees working for the City of New York. OSA has a long-standing reputation for being at the forefront of progressive movements and advancements in worker rights.

Join our dynamic team as the Grievance Coordinator, where you will play a vital role in supporting our legal, negotiations, and grievance teams. This position provides a unique opportunity to contribute to advancing workers' rights while developing expertise in employment, labor, and civil service law.

Key Responsibilities:

• Maintain accurate records of ongoing cases and organize files (both digital and physical).
• Track important deadlines, submit grievance requests, and file appeals on time.
• Serve as a primary point of contact for staff, union leadership, members, and external partners.
• Document and log case-related information thoroughly into the database.
• Conduct research to address inquiries and gather relevant information from multiple parties.
• Stay informed about policies and procedures, providing clear and concise explanations to union members and internal staff.
• Ensure grievances and appeals are processed and resolved in compliance with established timelines and accuracy standards.
• Prepare grievance submissions, and generate and distribute notices, emails, letters, forms, and other materials.
• Coordinate and manage logistics for internal and external meetings.
• Maintain strict confidentiality of all sensitive information.

Collaborative Duties:

• Work closely with the grievance team to investigate, analyze, and resolve member grievances.
• Assist in preparing documentation, evidence, and arguments for grievance hearings and arbitrations.

Qualifications:

• Passion for Workers' Rights: A demonstrated interest in social and economic justice.
• Experience: Background in labor relations, human resources, or related fields preferred, particularly with a focus on union or worker representation.
• Organizational Skills: Exceptional ability to manage caseloads, maintain records, and stay on top of deadlines.
• Teamwork: Ability to collaborate effectively with union leadership, members, and external partners.
• Communication: Strong written and verbal communication skills to convey information clearly and professionally.
• Adaptability: Proven ability to handle multiple priorities, meet deadlines, and adjust to shifting circumstances.
• Technical Proficiency: Skilled in Microsoft Office applications (Excel, Word, and Outlook).

This is an opportunity to make a meaningful impact while growing your career in labor advocacy and union support. If you thrive in a fast-paced, collaborative environment and are committed to advancing workers' rights, we encourage you to apply! Salary is $50,000; benefits include comprehensive medical, vision and dental coverage & employer funded retirement plan. Position is based in Manhattan in-person only.

To Apply:
Interested applicants should submit a résumé and cover letter to dduhalde@osastaff.org. with the subject line “Union Grievance Coordinator”.

Applications are accepted on a rolling basis and the post will be up until filled.