SEIU Local 32BJ

Administrative Assistant   

Based in the New York Office

 

ABOUT US
32BJ SEIU is the largest property service workers union in the country, representing more than 175,000 workers in various industries. Our members come from diverse backgrounds and are united in the fight for fairness and decency. We have a strong presence in twelve states and Washington, DC, with members working in residential buildings, commercial offices, airports, schools, theaters, and more. Our mission is to build a more just society through collective action and create positive change for working families.

DUTIES AND RESPONSIBILITIES
As a vital member of the 32BJ team, the Administrative Assistant plays a crucial role in providing comprehensive support across various functions within the NY Metro Area. This includes managing logistics for events, assisting with contract negotiations, and maintaining office operations. The focus will be on enhancing efficiency, ensuring smooth communication, and supporting data-driven decision-making. This role is one of three Administrative Assistants reporting directly to the Operations Coordinator. We are seeking a highly organized individual with strong customer service skills, capable of handling multiple tasks and maintaining confidentiality. The ideal candidate will thrive in a collaborative, mission-driven environment that values diversity, innovation, and the exchange of ideas.

Administrative Support:

• Work with other administrative assistants to support a staff size of over 65 and assure quality customer service for our 86,000 NY Metro Members.
• Manage invoices, food orders, mass mailings, and create labels/badges for events.
• Order and maintain inventory of office supplies and visibility materials.
• Organize shared spaces and troubleshoot office equipment as needed.
• Responsible for the organization and upkeep of our storage room.

Event Logistics:

• Assist with event logistics for rallies, members and staff meetings, trainings, and conferences.
• Schedule and manage Zoom meetings and presentations.
• Make travel arrangements for members assigned to Union-related work.

Contract Negotiations:

• Prepare materials for master and smaller contracts, and manage logistics for negotiations, including lost time payments for committee members.

Office Management:

• Support onboarding and employment processes for member brigades and manage their timesheets.
• Record absences for field representatives.

Member Traffic Management:

• Help manage member traffic into the district office using our queueing system

Data and Metrics Support:

• Support data systems and generate participation reports from Zoom and other platforms.

Grievance Support:

• Distribute settlement checks, process case closings, and manage grievance-related communications.

QUALIFICATIONS AND EXPERIENCE

• Spanish bilingual preferred.
• Strong customer service skills with the ability to treat members with care, friendliness, and compassion.
• Excellent verbal and written communication skills, including effective business writing.
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and ability to learn internal data and workflow systems.
• Ability to manage multiple tasks and responsibilities efficiently.
• Ability to handle confidential material and information professionally.
• Ability to work independently and as part of a team.
• Experience with and commitment to social justice issues is a plus.

WORK ENVIRONMENT & PHYSICAL DEMANDS

• This position may require work outside of standard business hours. All staff members are expected to participate in Union events or activities, which may take place on-site or at other locations.
• Ability to lift up to 10 lbs. and stand for long periods during member events.

COMPENSATION & BENEFITS
The salary for this role is $54,755.82. 32BJ offers a generous benefits package that includes a fully employer-paid medical, dental and vision plan (for full-time employees and their qualified dependents) and retirement benefits, including a defined benefit pension plan and 401K. 32BJ offers paid time off including three weeks’ vacation, eleven holidays, sick and personal days.

APPLICATION
Please send a résumé and letter of interest to HR@seiu32bj.org. Please use “Administrative Assistant – NY Metro” in the subject line of your email. Please include where you saw the job.

32BJ is an inclusive and diverse organization, committed to advocating for social, racial and economic justice. We strongly encourage applications from people who believe in our mission. We strongly encourage women and people of color to apply.

For more information on 32BJ SEIU, visit www.seiu32bj.org.