Oregon Education Association
 

Data Management Systems Specialist

Based in Portland, OR

 

Job Title: Data Management Systems Specialist
Job Classification: Temporary – 1 year
Classification: Exempt (Salary), Full-time
Salary Range: Professional Staff Contract $88,500 - $140,862
Reports To: Director of Information Technology
Last Updated:  May 2023
Apply at: https://www.oregoned.org/contact/employment

JOB SUMMARY:
The Data Management Systems Specialist will help manage and coordinate the multiple data systems used through the Oregon Education Association (OEA) to increase its membership and drive member engagement. Using data management techniques, this position will help acquire, create, organize, distribute, and operationalize information on OEA’s members. This position is actively involved in unifying multiple organizational systems across departments including NEA 360 (Salesforce CRM), IMS, and the Voter Activation Network (VAN), among others. The person in this position will work collaboratively within OEA, the NEA, and other state EAs to define OEA’s data use protocols and help develop documentation and trainings for staff, members, and leaders both throughout the organization and nationally

ESSENTIAL JOB FUNCTIONS:

1. Support and advance the OEA mission, vision, and values.
2. Contribute to, support, and actively engage in the organization’s commitment to create and maintain a diverse, equitable, and inclusive workplace. Participate in activities, trainings, and/or workgroups to support OEA’s commitment in this important mission.
3. Monitor and validate member data systems and coordinate with the appropriate staff and national counterparts to ensure a cohesive information architecture.
4. Formulate techniques for quality data collection to ensure adequacy, accuracy, and legitimacy of data.
5. Develop reports to track and identify membership trends; examine and review reports for adjustments as necessary to ensure the highest level of accuracy, quality, and efficiency.
6. Support the development of member insights by applying predictive modeling to statistically forecast future trends.
7. Troubleshoot data-related problems and coordinate maintenance or modifications of live data with internal and external stakeholders using incident and change management principles.
8. Monitor and analyze information and data systems and evaluate their performance to identify opportunities for enhancement; this may include researching new technologies or upgrades.
9. Assist with the design and analysis or various test-and-learn studies with NEA developers and national data counterparts and make recommendations for improvement.
10. Identify data systems bugs through testing and user feedback; contribute towards development of future innovations and capabilities by coordinating with the NEA and OEA IT teams.
11. Help develop and maintain data management policies and procedures that protect the integrity of the information systems and portals; monitor user adherence to agreed upon policies and procedures.
12. Partner with OEA and NEA IT personnel to ensure digital databases and archives are protected from security breaches and data losses.
13. Promote data systems’ capabilities to members and staff by developing print materials, webinars, handbooks, and online media.
14. Coordinate between OEA and school districts and community colleges as needed to ensure smooth and timely data processes.
15. Other duties as assigned by the Assistant Executive Director or their designee.

KNOWLEDGE, SKILLS AND ABILITIES

1. Demonstrated understanding of data administration and management functions (collection, analysis, distribution, etc).
2. Demonstrated ability to use good judgment, build positive relationships, work successfully in a team-oriented environment, and with people of diverse backgrounds and perspectives.
3. Demonstrated experience using project management principles (goals, resources, milestones, deadlines) to inform and collaborate on data systems issues with distributed stakeholders.
4. Background of applying practices and principles of equity and inclusion to accomplish work and commitment to using equity-centered practices.
5. Ability to prioritize a variety of tasks and document progress.
6. Ability to respond in a flexible, inclusive manner to multiple needs of the organization.
7. Ability to work effectively under pressure and to deal with stress in an acceptable manner.
8. Ability to work and think both independently and as a team player, taking initiative while working under minimal supervision.
9. Excellent written, verbal, presentation, and data visualization skills.
10. Ability to set milestones and long-range plans towards OEA objectives including setting and leading meetings, follow-ups, and updates.
11. Ability to maintain confidential information.

QUALIFICATIONS:
EDUCATION

• Bachelor’s Degree in Computer Science or relevant field; or equivalent combination of relevant education and experience.

EXPERIENCE

• 3 years’ proven experience as a data manager.
• Strong knowledge of database technologies including structured query language, extracts and data integrity.
• Successful previous experience facilitating conversations and fostering collaboration among diverse groups.
• Intermediate to Advanced proficiency in Microsoft Office Suite (Word, Excel, Access, etc).
• Business Intelligence (Microsoft Power BI, Tableau, IBM Cognos or related) experience.
• Data analytics (Power BI, SPSS, Google Analytics, Omniture/Adobe or related) experience.
• Experience in developing training via classroom instruction, webinars, and/or print.
• Mobile application development experience a plus.

OTHER INFORMATION
SUPERVISORY

• None

WORK ENVIRONMENT

• This position is based at the OEA Headquarters office in Portland, Oregon.
• Travel may be necessary for work-related purposes. A successful candidate will have access to reliable transportation.