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SEIU Local 32BJ


Data Training Support Specialist

Based in New York City, NY
 

SEIU 32BJ is looking for a Data Training and Support Specialist to join the data analytics and strategy department.  The job is based at the union’s headquarters in New York City. People of color and women are encouraged to apply.

With 175,000 members in eleven states and Washington, D.C., SEIU 32BJ is the largest union representing property service workers in the country. Our members have fought for and achieved high standards for private and public sector property service workers, and we continue to fight for higher standards for thousands of unorganized service workers.

We are committed to engaging our diverse membership and to developing members to lead in our organizing, political, social justice and contract campaigns.

Responsibilities include, but are not limited to:

  • Provide in person and online trainings to staff across the union on various data tools such as mobile apps, data entry forms, CRM software, and campaign dashboards.
  • Troubleshoot issues, implement best practices, follow up with, and support staff in their usage of data tools
  • Ensure data integrity via identifying and fixing discrepancies in our systems/databases
  • Manage the internal ticketing system, assign incoming requests to the proper people, analyze frequent issues 
  • Pull lists and reports on an as needed basis
  • Assist with data collection and entry procedures to ensure consistency and expand organizational efficiency, feedback
  • Providing campaign-related data management and analysis during contract, political and organizing campaigns

Qualifications:

  • Computer skills and the ability to learn internal data and workflow systems. Familiarity with Microsoft Excel is required, VAN and auto dialing software is a plus.
  • Strong verbal and written communication skills and comfort breaking down complex topics to a diverse group of users with varying technical skills
  • Ability to work on multiple projects simultaneously both independently and as team member
  • Detail oriented and well-organized
  • Experience in the labor movement, organizing, or political campaigns a plus
  • English/Spanish bilingual speakers are strong plus

32BJ offers a great work environment, the challenge and satisfaction of making a meaningful contribution to creating good jobs in our economy while earning a competitive salary and an excellent comprehensive benefits package that includes employer-paid family health insurance.  

32BJ is an equal opportunity employer.  People of color and women are encouraged to apply.

Local 32BJ has implemented a vaccine mandate. Bona fide religious and ADA exemptions are permitted with additional safety measures.

To Apply:
Please send résumé with cover letter describing experience and salary requirements to Human Resources at HR@seiu32bj.org

WHEN APPLYING: Be sure to indicate that you saw this information at UNIONJOBS.COM.