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1199SEIU Training & Employment Funds

1199SEIU Training & Employment Funds


Program Assistant I
Regional Programs Department

Based in Baltimore, MD

 

The 1199SEIU Training & Employment Funds provide education and job training programs for over 40,000 unionized workers represented by 1199SEIU United Healthcare Workers East. Our mission is to develop high quality training, placement and labor-management initiatives. We also aim to develop the ability of union and management to problem-solve difficult issues and to create innovative healthcare solutions.

If you’re ready for the brightest career future, join us in this excellent opportunity to showcase your talents. We are currently seeking an experienced Program Assistant I for our Regional Programs Department.

Responsibilities

  • Provide administrative support for the Fund’s Tuition Assistance Scholarship and Continuing Education programs and Massachusetts Director at the 1199SEIU Training and Employment Funds
  • Process applications, notifying students of their selection, collecting and tracking required documents, keeping a record of student’s progress and providing member service for student’s in person, on the phone, or via email
  • Provide customer service and answer a high volume of calls to enroll and register students, answer program related questions, assist with recruitment and marketing, and understanding all facets of program offerings
  • Compose and send confirmation letters to students, student rosters to teachers, coordinate registration materials, and evaluations to ensure the smooth operation of the training initiatives
  • Obtain missing documents and manage paperwork flow and communicate course outcomes to mandatory partners
  • Provide support for successful program implementation and functioning
  • Perform additional duties and projects as assigned by management
  • Must meet performance standards including attendance and punctuality

Qualifications

  • High School Diploma or GED required, some College or Degree preferred
  • Minimum three (3) years administrative experience in a general office environment
  • Experience with adult education or training preferred
  • Strong administrative skills with strong attention to detail; ability to facilitate multiple activities
  • Excellent customer service and interpersonal skills; ability to maintain a pleasant attitude and provide excellent service to members and vendors
  • Ability to work both independently and as a team player
  • Strong knowledge of Microsoft Word and Excel preferred
  • Able to drive and travel to various locations in Baltimore required
  • Ability to work flexible hours including some evening and weekends as needed

We offer a competitive salary, an excellent fully employer-paid comprehensive benefits package and talented professional colleagues.

To Apply
For consideration and to apply, please visit us at: https://phf.tbe.taleo.net/phf03/ats/careers/requisition.jsp?org=NBF1199&cws=1&rid=8573.

We are an Equal Opportunity Employer.

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