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Chinese Progressive Association

Chinese Progressive Association


Office Manager

Based in San Francisco, CA

 

Founded in 1972, the Chinese Progressive Association (CPA) is a grassroots membership-based organization that empowers the Chinese community in San Francisco and promotes justice and equality for all people. CPA’s campaigns and programs improve the living and working conditions of working class immigrants and give ordinary community members a stronger voice in the decision-making processes that affect them. Our core strategies are community education and organizing, leadership development and alliance building.

Position Overview
The Chinese Progressive Association is seeking an Office Manager in providing a high level of support, ensuring day to day operations run smoothly and efficiently.  The ideal team member is an adaptable, solution-oriented individual looking to expand their skills and flourish as part of a well-established nonprofit based in San Francisco. The Office Manager is a protagonist self-starter who is motivated to pitch-in where needed, and maintain a high standard of collaboration and independence.

Essential Responsibilities
Office Management (65%)

  • Responsible for the use and maintenance of CPA’s Chinatown office, including managing office supply inventory, tech equipment, space use, rentals, and event support.
  • Manages and oversee facilities-related vendor relationships to ensure effective office functions
  • Supports development and implementation of CPA health & safety protocols, ergonomics, emergency preparedness, office safety & security, and compliance.
  • Reception
  • Provides information and general assistance over the phone and directs the caller in a congenial and professional manner to the appropriate resource.
  • Manages CPA’s reception in coordination with the Tenant Worker Center.
  • Manages mail process, processes checks, and daily income log.
  • Manages general email accounts and staff-wide calendars.
  • Develops appropriate office protocols and builds staff buy-in.
  • Other duties as assigned.

Org Development & Org Culture (25%)

  • Oversees onboarding of new CPA staff, interns, etc.
  • Administers CPA’s bi-annual org health survey.
  • Identifies and implements action steps that deepen areas of strength and improve growth areas for our overall organizational health.
  • Manages a budget dedicated to learning and culture including external and internal coaching, consultants, and training.
  • Drives org culture projects and initiatives as needed.
  • As a member of the Wellness Team, the Office Manager will be responsible for supporting staff celebrations, community builders, fun days, and more.
  • Organizes bi-weekly staff meetings with Associate Director and Executive Coordinator.

Organizational Support (10%)

  • Supports and participates in CPA campaigns, programs and organization-wide activities as needed.

Essential Qualifications

  • Commitment to social justice and CPA’s mission is essential, including a desire to work with a diverse community.
  • At least 3 years experience as an office manager including thorough experience with a wide range of business functions and systems, including budgeting and project management.
  • High level of initiative and personal accountability for the quality and impact of work.
  • Able to gather feedback, make assessments, and decisions.
  • Demonstrates accuracy, attention to detail and thoroughness in all workstreams, regularly monitoring own work to ensure quality.
  • Ability to be effective under pressure and meet time parameters.
  • Adapts to change and switches course if something is not working. Willing and able to “get into the weeds” when solving administrative challenges.
  • Willingness to work collaboratively, but with capacity to work independently.
  • Ability to multitask, handling complex situations in a fast-paced environment while maintaining a good sense of humor, patience, and thoughtfulness.
  • Strong oral and written communications skills that can be utilized with a wide array of stakeholders with diverse perspectives and working styles.
  • Computer literacy with Mac OS, Google Suite/Apps, MS Word, MS Excel, and other basic software applications.

Preferred Qualifications

  • Ideally, 3-5 years of experience in administrative support capacities, logistics, or organizational support (nonprofit experience a plus) with a valid driver’s license, good driving record, and a reliable vehicle.
  • Bilingual, Biliterate in Chinese (Cantonese preferred)
  • Ability to learn new platforms easily and manage multiple sources of data.
  • Ability to manage short-term and long-term projects
  • Ability to develop and design, deliver, and evaluate engaging and impactful professional learning for both in-person and online delivery for groups of various sizes.
  • Ability to adapt methods for people with different experiences, backgrounds, and learning styles.

Work Environment
This position is in-person at the San Francisco office. Offices are shared among employees.

Physical Demands

  • Able to work on a computer, including sitting at a desk, for extended periods of time with or without reasonable accommodation.
  • Manual dexterity to operate a keyboard.
  • Able to see or read a computer screen and printed material with or without vision aids.
  • Able to speak clearly and in audible tones on the phone and in person and be understood by others.
  • Able to hear and understand speech at normal levels and on the telephone.
  • Able to understand and follow oral and written instructions.
  • Able to occasionally lift objects weighing up to 10 pounds.

Compensation

  • $50,000 - $65,000 depending on experience and qualifications including overtime and bonuses.
  • CPA provides competitive benefits, including health insurance (medical, dental, vision) and substantial vacation days and paid time off.

To Apply
Please submit a résumé and cover letter demonstrating your interest and qualifications using the "Apply" button. Position may be filled before the deadline so early submissions are encouraged.

The Chinese Progressive Association is an equal opportunity, affirmative action employer. Folks who are queer, trans, non-binary, Black, Indigenous, people of color, disabled, parents, are/have been system-impacted, are immigrants, and anyone who has experienced systemic oppression and/or gender-based violence are encouraged to apply. Pursuant of the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

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