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Directors Guild of America

Directors Guild of America
 

Membership Representative

Based in Los Angeles, CA

 

POSITION OVERVIEW:
The DGA is currently accepting applications for an Assistant Membership Representative in the Membership department, who will support the DGA's mission through a variety of administrative functions.

Through the collective voice of more than 18,000 members, the Directors Guild of America (DGA) labor union helps empower directorial teams to protect and enhance their legal and artistic rights, contend for their creative freedom, and strengthen their ability to develop meaningful, successful careers.

POSITION RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:

  • Respond to telephone, written, and email inquiries from members, talent agencies, and management pertaining to membership eligibility, member status and reinstatement requests.
  • Update Member records managed by Membership Services, including contact information updates, and legal and professional name updates.
  • Handle all phases of the joining process, which includes quoting joining fees based on the DGA contract, sending out joining forms, processing joining documents; as well as any necessary follow-up with the applicant
  • Work closely with the Contracts department to keep them updated on delayed membership enrollments

MINIMUM QUALIFICATIONS:

  • Bachelors Degree
  • Two to three years of membership or customer service experience
  • MS Office Skills, including Word and Excel
  • Must be able to prioritize, organize and coordinate multiple tasks under daily deadlines.
  • Must be able to communicate effectively in both verbal and written form
  • Must have excellent customer service skills
  • Must be able to pay attention to detail
  • Ability to successfully work independently

PREFERRED QUALIFICATIONS:

  • Previous experience working at a labor union or membership department

WHAT WE OFFER:

  • Company paid Medical, Dental, and Vision for employees and low-cost premium for dependents
  • Pension
  • 401(k) and 401(k) matching
  • Flexible spending account
  • Life insurance
  • Generous PTO
  • Long Term Disability Insurance
  • Long Term Care Insurance
  • Work Life Balance

The DGA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**This role will require the candidate to work in our Los Angeles office. All employees, except those with a bona fide medical or religious exception, will be required to provide proof of vaccination.**

Apply Here: https://www.click2apply.net/NajL6zS8w1xWfo2ZhlXjP

PI140349318

WHEN APPLYING: Be sure to indicate that you saw this information at UNIONJOBS.COM.