Ohio Education Association

Ohio Education Association

Manager of Administrative Services
Member Advocacy

Based in Columbus, OH


The Ohio Education Association (OEA) is seeking a Manager of Administrative Services – Member Advocacy to support the Assistant Executive Director – Member Advocacy by managing the workflow process of the department. In addition, this position will plan and manage special projects of significant complexity for the Member Advocacy department.


  • Maintain the Assistant Executive Director-Member Advocacy’s appointment schedule and related materials; make travel arrangements.
  • Anticipate needs of the Assistant Executive Director-Member Advocacy with respect to reports, monthly projects, and the preparation of correspondence. Organize data and maintain appropriate files and records. Report minutes of meetings and prepare reports.
  • Handle and prepare confidential information. Protect the integrity of materials and communications designated as confidential; safeguard such information for use only as expressly authorized or specifically required while performing specific job duties.
  • Exercise discretion in communicating information and in handling administrative records, files, and similar confidential items.
  • Independently handle routine correspondence and prepare responses for the Assistant Executive Director-Member Advocacy. Review correspondence and reports for errors and discrepancies and, when appropriate, initiate and ensure that appropriate corrective action is completed.
  • Participate in long range planning and the development of departmental and divisional goals, strategic plans, and objectives.
  • Manage the preparation and dissemination of materials for the Assistant Executive Director-Member Advocacy and other divisional managers in coordination with the associate staff.
  • Determine and implement the most appropriate methods of handling complex operational challenges and issues.
  • Respond to routine questions regarding issues governed by OEA policy; transmit pertinent information, decisions, and directives.
  • Manage special projects, meetings, and other assignments as directed by the Assistant Executive Director-Member Advocacy.
  • Assist with, coordinate, and monitor various grants and funding projects.
  • Coordinate activities and meetings related to the administration of labor agreements with OEA staff unions.
  • Perform extensive executive assistant and complex clerical duties without supervision, manage special projects and assignments.
  • Approve bills for payment; analyze expenditures, financial statements, and reports; and assist in the preparation of an annual budget and in monitoring expenses on a regular basis.
  • Supervise assigned personnel, using progressive and effective supervisory practices.
  • In conjunction with other first/midlevel managers, maintain an efficient, aligned, and integrated workflow process throughout OEA. Provide leadership and work together to route and assign work in a manner that maximizes available resources.
  • Attend meetings as appropriate, including those which may require overnight travel.
  • Access confidential information concerning collective bargaining negotiations; may be assigned to provide labor relations assistance, evaluation, and recommendation during contract negotiations.
  • Performs other duties, as assigned.

Education, Experience, and Training:

  • Bachelor’s degree or the equivalent work experience.
  • Five (5) or more years work experience as an executive or administrative assistant, office manager or in a comparable position providing administrative support to management required.
  • Knowledge of and/or experience within the Ohio Education Association preferred.
  • Experience working in a union environment preferred.

Required Knowledge, Skills, Ability:

  • Skill mastery in office management practices, ability to perform complex administrative support functions.
  • High level of skill utilizing office software applications to create documents, spreadsheets, reports, databases, and presentations.
  • Demonstrated skill in projects management, including e-mail, calendaring, tasks, and information.
  • Outstanding administrative and organization skills with demonstrated ability to multitask and recognize established priorities.
  • Demonstrated excellent communication skills, both oral and written.
  • Strong project management skills and ability to concurrently prioritize and oversee complex and sensitive projects.
  • Skill and ability to prepare concise and accurate written communications; set up and maintain database files; utilize time management techniques to organize and prioritize work; and exercise analytical and independent judgment.
  • Conduct internet research and send email notification/correspondence.
  • Keep and/or supervise the maintenance of complex records; assemble and organize data of complex nature and prepare and submit required reports from such records.
  • Exercise considerable discretion and independent judgment and take initiative while handling administrative tasks.
  • Ability to work under pressure and meet required deadlines.
  • Detailed oriented, methodical, and strategic thinker with detailed research proficiencies, and demonstrated ability to exercise sound judgment.
  • Apply effective team building skills and sensitivity and commitment to a diverse and unionized workplace.
  • Regularly review organizational policies and their effects; and, as appropriate, recommend to the Assistant Executive Director and other managers changes in workflow processes.
  • Understand when situations require the attention of the appropriate manager, communicate that situation to that manager, assemble the necessary material and other information, identify those who need to be involved in related discussions, arrange the necessary meetings, and ensure the situation is appropriately concluded.
  • Work independently and collaboratively on cross-functional and diverse teams on complex issues.
  • Evaluate and analyze prospective meeting sites and conference/convention facilities to identify the best possible and most cost-effective facilities for the organization and its members.
  • Work flexible and/or extended hours and travel overnight to locations away from the regular work location, in order to carry out position responsibilities.
  • Manage staff and maintain positive, collaborative effective working relationships.
  • Manage project budgets and monitor expenditures on a regular basis.

About OEA
The OEA represents more than 122,000 teachers, faculty members and support professionals who work in Ohio’s schools, colleges and universities to help improve public education and the lives of Ohio’s children. OEA members provide a wide range of professional education services in communities throughout the state.

Our members teach in kindergarten classrooms, high school labs and university halls. They counsel adolescents and help students carve out career aspirations. We coach athletes and transport students to and from the schools and extra-curricular events. We provide professional services to benefit students, schools and the public in virtually every position needed to run Ohio’s schools.

OEA members are dedicated to children and public education. OEA’s mission is to lead the way for the continuous improvement of public education while advocating for our members and the students we serve. We always have, and always will, work to that end. Through OEA’s more than 150-year history OEA members have been involved in every struggle and effort to advance the finest of America’s dreams: a quality public education for every child.

OEA has been working to make schools better and improve public education since 1847.

A confidential assistant position reporting to the Assistant Executive Director-Member Advocacy.

This position is exempt from the bargaining unit. Salary is commensurate with experience. Fringe benefits include paid vacation, sick leave, health insurance, paid holidays and retirement plans, including 401(k).

For consideration, please submit a letter of interest and résumé to OEA Human Resources at: hr@ohea.org.

View the OEA website www.ohea.org for more information about OEA.

The OEA is an Equal Opportunity/Affirmative Action Employer.

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