SEIU Local 509

SEIU Local 509

MARC Organizer
(Grievance Representative)

Based in Marlborough, MA


SEIU Local 509 represents more than 20,000 human service workers and educators throughout Massachusetts. We provide a variety of social services to elders, at-risk children and people with mental illnesses or developmental disabilities—as well as educational services in both public and private sector settings. From mental health clinicians and social workers to early childhood educators and university lecturers, Local 509 members are united in our mission to raise living standards for working families while improving the quality and affordability of the services we provide.

SEIU Local 509 is part of the Service Employees International Union (SEIU), one of the largest and fastest- growing labor unions in the United States.

Local 509 has created a team of staff (Member Action Resource Center, MARC) dedicated to supporting stewards, officers and members in the processing and tracking of grievances, and in training and developing stewards. Local 509 is seeking to hire a MARC Organizer (Grievance Representative) to staff the MARC. This is a full-time, permanent, salaried position; The successful candidate will be experienced in processing grievances, adhering to prescribed timelines of each collective bargaining agreement while being comfortable in training union members around the processes of handling grievances. S/he should also possess the skills to remain highly organized in their daily work activities. Work will primarily take place in the Local 509 headquarters, currently located in Marlborough, MA with occasional travel throughout the state to attend grievance meetings and conduct training sessions.

MARC organizers are a team of staff specializing in enforcing collective bargaining agreements through grievance procedures, supporting member leaders, by promptly responding to members’ questions. MARC organizers: Advise members of their rights under the contract and the law; work with members leaders to enforce their collective bargaining agreement and labor and employment laws; maintain communication with relevant Internal Organizers. Work is done primarily but not exclusively by phone.


  1. Respond to members’ inquiries by advising them of their rights and answering questions about their benefits.
  2. Train and support stewards and member leaders on grievances and unfair labor practices.
  3. Advise and assist members and member leaders with assessing workplace issues and deciding whether or not to file a grievance or other union action.
  4. Advising and assisting member leaders with representing members at Investigatory Meetings.
  5. Advising and Assisting member leaders with preparing, filing, and arguing grievances.
  6. Advising and Assisting member leaders with filing and preparing ULPs/Prohibited Practices.
  7. If necessary, represent members at Investigatory meetings, prepare, file, and argue grievances, ULPs/Prohibited Practices, etc. without member leaders.
  8. Work with Legal staff and member leaders on ULPs/Prohibited Practices, Arbitrations, and any other approved litigation.
  9. Maintain files on conversations and cases by using the MARC database.
  10. Maintain regular communications with Internal Organizers to make sure workplace issues are appropriately addressed and Organizer is aware of relevant grievances and other actions.
  11. Recruit bargaining unit members to join the union, sign up for COPE, attend events and inform members of relevant union plans and activities by phone as needed.

MARC Organizers work under the MARC Director – who directs and supervises the teams’ progress on enforcing all collective bargaining agreements, while reviewing cases on their merits. Also helps to drive the goals of Local 509 on developing a stronger leader and steward through the education of members.

SEIU Local 509 offers competitive salaries (commensurate with experience) and a generous benefits package.

SEIU Local 509 is an equal opportunity employer with a commitment to diversity—women, people of color and LGBT candidates are strongly encouraged to apply. Candidates who are Bilingual/Bicultural with English/Spanish are highly desirable.

Interested candidates should submit a résumé and cover letter to jobapplication@seiu509.org by March 1, 2021.

WHEN APPLYING: Be sure to indicate that you saw this information at UNIONJOBS.COM.