Professional Staff Congress
AFT Local 2334

Director of Operations & Human Resources

Based in New York City, NY
(position is currently remote and will be based in the New York City office)


Scion Executive Search (www.scionexecutivesearch.com) has been retained to conduct the search for a Director of Operations & Human Resources at the Professional Staff Congress (www.psc-cuny.org) of the City University of New York (PSC). This is a unionized position and reports to the Executive Director of the PSC, is full-time, is currently remote and will be based in their New York City office.

Professional Staff Congress (PSC), Local 2334, is a progressive, activist union, representing 30,000 faculty and staff at The City University of New York (CUNY).

The duties of this position include, but are not limited to:

Manage office operations and systems:

  • Work with building management concerning real estate, maintenance, security, property insurance, cleaning and related services
  • Maintain weekly calendar of union activities and schedule rooms and ensure ordering of refreshments and assignment of staff; coordinate as needed with staff, officers, and union committees
  • Manage computer network, supervise IT staff
  • Manage office systems for mail & telephone
  • Supervise printing and mailing of PSC materials; ensure quality control
  • Manage bids and recommendations for office equipment, machinery, furniture, supplies and maintenance contracts; assist in negotiating leases and contracts; maintain all related files and records
  • Plan and coordinate logistics for regular union meetings and special events, including staffing, support materials, refreshments and distribution of agendas/programs and minutes; maintain files of official minutes of regular union meetings

Manage Human Resources Operations:

  • Facilitate logistics of hiring permanent and temporary staff; maintain updated job descriptions; coordinate interview processes with leadership and staff
  • Maintain office policies and procedures manual
  • Provide orientation and training on office policies and procedures to new employees
  • Maintain personnel records and respond to outside inquiries concerning personnel
  • Track and coordinate employee health insurance and leave benefits and conduct open enrollment
  • Assign and monitor clerical and administrative responsibilities among office support staff

Special Responsibilities:

  • Supervise and administer, in coordination with PSC Secretary, plans and travel arrangements for PSC participants in annual conventions of PSC national and statewide affiliates
  • Support Election Committee and oversee elections procedures


  • Strong organizational skills and demonstrated ability in systems management
  • Demonstrated ability to exercise independent judgement
  • General knowledge of standard office computer networks, both hardware and software
  • Knowledge of human resources management practices and procedures and HRM software
  • Strong written and verbal interpersonal skills
  • Experience supervising unionized support staff


  • 4-year college degree
  • 7 years’ experience as an office manager, at least 5 years of which must include supervising support staff, including responsibility for hiring processes; labor union and/or higher education experience preferred
  • Experience administering office computer, mail, and telephone systems
  • Experience managing the logistics and scheduling of organizational meetings
  • Proficient in MS Office Suite
  • Experience and proficiency in Human Resources Software
  • Demonstrated ability to work in a team environment and accommodate competing demands
  • At least 3 full-time employment references in related full-time work

For this role, PSC offers a competitive salary package of $100,000+, including benefits.

PSC is an equal opportunity employer. Women and people of color encouraged to apply.

Scion Executive Search (www.scionexecutivesearch.com) has been retained to lead this search. For immediate consideration please send your résumé/curriculum vitae and cover letter in Word.docx or PDF format to the attention of Braden Busch, Managing Partner – Scion Executive Search via email to: bbparse@scionstaffing.com.

Scion Executive Search is a retained executive search firm connecting executive nonprofit leadership to nonprofit organizations and educational institutions across the country. Cultivated in the nonprofit sector, we provide expert search strategies and leadership for your organization. Our executive candidates are true agents for change, and we are experts at matching their talents, motivations, and passions to your organization’s mission. Scion Executive Search has led hundreds of successful executive searches. Information about our firm and successes can be found online at: www.nonprofitexecutivesearchfirm.com.

Scion Staffing is an Equal Opportunity Employer and service provider and does not discriminate on the basis of race, age, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent.

WHEN APPLYING: Be sure to indicate that you saw this information at UNIONJOBS.COM.