SEIU Education & Support Fund

SEIU Education & Support Fund

Program Director for Human Services and Education Workers Training Program

Based in Marlborough, MA


Position: Program Director for Human Services and Education Workers Training Program
Position type: Full-time, salaried
Organization: SEIU Education and Support Fund
Location of position: Marlborough, MA
Compensation: $80,000 – $85,000 with a competitive benefits package

Organization Overview
The SEIU Education and Support Fund (ESF) is a 501(c)(3) organization whose mission is to raise worker standards, enhance the quality of services, and increase the role that workers play in their own training and professional development. Since 1992, ESF has partnered with the Service Employees International Union (SEIU) to implement labor-management training funds and other worker-centered workforce development initiatives. The Commonwealth of MA and SEIU Local 509 have established the SEIU Local 509 – Commonwealth Human Service Workers and Educators Training and Professional Development Fund, a joint labor management training trust fund that provides training and education to a diverse workforce of 20,000 employees of the Commonwealth. This Fund is administered by ESF as the third-party administrator.

Position Summary
ESF seeks to fill a newly created full-time position for a Program Director to develop and manage all aspects of ESF’s administration of the Fund’s training program operations. The ideal candidate will have leadership experience in government, worker training, or nonprofit administration, be a self-starter, possess quick thinking and a flexible style that prioritizes a participatory process for educational engagement and program development. This position will work closely with the Board of Trustees to meet the needs of the Fund and its participants and will report directly to the ESF Executive Director.

Essential Responsibilities

  • Develop strategies and implement plans to meet training development and delivery outcomes.
  • Develop and implement a detailed timeline and budget for program activities that ensures the program meets predetermined performance expectations and revise as needed.
  • Create evaluation plans using qualitative and quantitative benchmarks approved by Trustees.
  • Supervise and direct all operational activities of the Fund including communications.
  • Collaborate with external partners on curriculum development process, feedback about classroom experience, and curriculum approval.
  • Supervise, plan, direct and coordinate development of all participant communication materials.
  • Coordinate the work of the Fund’s service providers and serve as point person with regard to Fund’s administration and accounting issues.
  • Prepare and present to the Board annual and quarterly Fund budgets and operation reports.
  • Supervise the trainers and educators who provide the training services under the Fund.
  • Oversee the development and implementation of policies, procedures and program priorities designed to effectively utilize Fund resources to carry out the Fund’s goals and objectives.
  • Handle and appropriately report confidential, leadership, and personnel matters.

Knowledge, Skills and Abilities

  • Demonstrated track record of advancing equity and inclusion.
  • Ability to effectively engage with a range of stakeholders to incorporate their expertise into the program.
  • Ability to manage multiple projects concurrently.
  • Ability to independently or collaboratively design meaningful evaluative processes.
  • Experience training or otherwise engaging with workers and a commitment to empowering them to reach their career and personal goals.
  • Ability to travel within MA and work evening hours as needed.
  • Familiarity with G Suite, Microsoft office, or equivalent and Salesforce a plus.


  • Five years of increasing experience in developing, implementing and evaluating adult education and training programs.
  • Five years of experience project management and budgeting.
  • Managing staff and consultants toward program outcomes.
  • Bilingual, bicultural a plus.

Pay and Benefits
We offer competitive wages and top-notch benefits, including 100 percent employer paid medical, dental, and vision as well as a defined benefit pension plan.

Equal Opportunity Employer
Our team members are expected to demonstrate respect for all co-workers and training participants. We also recognize the desirability of increasing employment opportunities for people of color, women, LGBTQ, people that are bilingual or multilingual, and people with disabilities.

Application Requirements
A résumé and cover letter are required for all applications. Your cover letter should explain your reason for wanting to apply for this position and provide an example of your demonstrated success in a similar position. To apply, please submit your résumé and cover letter to: 509commtraining@seiuesf.org. The position will be open until August 31, 2020.

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