SEIU Healthcare Canada – SEIU Local 1 Canada

SEIU Healthcare Canada
SEIU Local 1 Canada


Labour Relations Manager
(Manager of Long-Term Care)

Based in Richmond Hill, Ontario, Canada

Head Office
125 Mural Street
Richmond Hill, ON, L4B 1M4
Fax: 905-695-1768

Reporting to the Director of Long-Term Care, this leadership position will champion a positive and inclusive workplace culture as they support managerial oversight to all aspects of the sector. The Manager will execute on the vision of the director for the sector and lead a team of Union Representatives that will execute participatory and powerful campaigns to negotiate and win collective bargaining agreements, organize effective member leaders, defend contracts, and communicate to all members. These responsibilities include management of all labour relations initiatives within the sector in close collaboration with our Member Resource Centre.


  • Manages Union Representatives to move union programs and develop workplace leaders in their assigned units that advances the strategic plan of the organization to build a strong union that includes long-term care and retirement workers;
  • Manages all aspects of labour relations in the sector and provides guidance and direction to Union Representatives to ensure outcomes are consistent with the approved service quality standards for the long-term care sector;
  • Resolves member complaints whenever necessary;
  • Provides oversight and support for to Union Representatives on the long-term care team in contract negotiations;
  • Connects with key stakeholders to be informed on employer relationships to build and maintain productive relationships wherever possible;
  • Facilitates continuous communication across the long-term care team that will allow them to develop, review, and assess the work within the sector;
  • Coaches, mentors, motivates and develops assigned staff, including overseeing new employee onboarding and providing career development planning and opportunities;
  • Manages and motivates our long-term care team with strong accountability frameworks that position our members and staff to be successful;
  • Ensures that staff on the long-term care team follow organizational polices and that the sector is compliant with all knowledge management and data retention procedures;
  • Collects and analyzes information to evaluate the servicing model, workload issues with Union Representatives, and makes recommendations to the Director accordingly;
  • Manages all administrative functions for staff on the long-term care team such as time off requests;
  • Participates in the development of the organization strategic and operational plans and ensure implementation through the department's role;
  • Other duties as assigned.

At SEIU Healthcare, we understand that the best people do not always have the same access and opportunities to education, and while post-secondary education is always preferred, we want to make sure nothing stands in the way of finding the right person.


  • At least five (5) years experience as a union staff person with responsibility for member representation, negotiating collective bargaining agreements, and program implementation.
  • Experience motivating, supervising, evaluating and developing staff and holding them accountable to a campaign and/or work plan.
  • High level of facilitation and leadership skills in collaborative work.
  • Ability to work with a diverse group of union staff and member leaders and lead in such a way to advance equity and inclusion of everyone in the union.
  • Exemplary proficiency in interpersonal communication, listening, conflict resolution, consensus building, and organizing persuasion with union members, staff, and allies.
  • Exercises high level of autonomous decision making and problem-solving skills.
  • Strong planning skills, ability to discern priorities, and manage multiple responsibilities.
  • Emotional intelligence and professional self-management under pressure.
  • Knowledge of union history, organization, and strategy.
  • Proficiency in oral and written communication skills.
  • Willingness to work long and irregular hours, including weekends and evenings and holidays as required

Written applications detailing qualifications and experience should be submitted to hr@seiuhealthcare.ca no later than 4:30pm on Friday November 29, 2019.

SEIU Local 1 Canada thanks all applicants for their interest. However, only those considered for an interview will be contacted. SEIU Local 1 Canada is committed to diversity in its workplaces and welcomes applications from all visible minority groups, women, Aboriginal persons, persons with disabilities among other self-identified diverse groups. We also provide accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for a disability during any stage of the recruitment process, please notify Human Resources. Please note that only individuals who are selected for interviews will be contacted. We thank you for considering SEIU.

WHEN APPLYING: Be sure to indicate that you saw this information at UNIONJOBS.COM.