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SEIU Local 2015

SEIU Local 2015


Member Action Center Organizer
(English/Korean)

Based in Los Angeles, CA


Purpose:
The MAO primary responsibility is to help workers form, build, and grow our union by answering calls that come into the MAC, and providing assistance to union-represented long-term care workers.

Duties and Responsibilities:
The MAO duties and responsibilities listed below are representative of the position:

  • Help form, build and grow our union through interaction with our membership.
  • Engage callers regarding topics pertinent to them as long term care workers including updates on politics, public policy, and other member issues.
  • Documentation of calls using MAC computer systems
  • Problem solving and providing resources for workers via phone or mail.
  • Answer questions about union contract or on-the-job rights: assistance filing a grievance/requests and/or referral to the staff team which handle collective bargaining and employer relations for Nursing Home phone calls.
  • Answer questions about union participation, including membership status/dues
  • Answer questions on employment benefits, assistance enrolling for healthcare benefits
  • Assist workers in registering for training courses and with questions relating to the California Long-term Care Education Center.
  • Encourage member participation in union activities, including civic engagement (of members) such as voter registration, get-out-the-vote and grassroots political advocacy, membership and COPE sign up.
  • Other duties as assigned

Qualifications:
The MAO is expected to embrace, promote and demonstrate the organizations’ core values, which include but are not limited to:

  • High ethical standards
  • Train, develop, nurture and mentor members
  • Encourage team work and participation by staff and members
  • Ensure outstanding representation of the organization to internal and external allies and constituents.
  • Fluency in English/Spanish and/or English/Korean

Physical Requirements:
Work is generally performed in an office setting.

To Apply For This Position:
E-mail or fax a detailed résumé, cover letter, a one-page writing sample and the name, job title, address, and phone number of three professional references to:

E-mail:
jobs@seiu2015.org

In subject of email: Position Title of Position you are applying for.

Fax:
(213) 368-0699
Attn: Human Resources

WHEN APPLYING: Be sure to indicate that you saw this information at UNIONJOBS.COM.