UFCW Local 3000

Membership Services Representative

Based in Puget Sound, WA

 

The United Food and Commercial Workers Union Local 3000 is seeking an experienced Membership Services Representative with excellent communication and technical skills. In addition to working with UFCW 3000 members, the Membership Services Representative will work with other staff and employer representatives. This position requires strong analytical, multitasking, and organizational skills, to ensure accuracy and efficiency of operations, manage and maintain member accounts by monitoring incoming payments, post finance and file imports along with other duties.

Responsibilities:

• Work quickly and accurately in a custom, web-based database - searching for specific information, editing records, and generally taking ownership over the quality of the membership data contained within.
• Work collaboratively within the membership team, as well as independently.
• Is accountable for the quality of member database records related to dues and member/employer information.
• Work with aggressive and fast-moving deadlines, with the ability to maintain employer and member accounts on a timely basis while simultaneously assisting members on the phone.
• Analyze accounts receivable and remedy discrepancies in the database and resolve member issues.
• Process accounts and incoming payments in compliance with financial policies and procedures.
• Must be prompt, motivated, and willing to learn as the local grows.

Requirements and Skills:

• Proficiency with Microsoft Office (Excel, Word, Outlook)
• Strong data entry skills – populating basic forms quickly and accurately.
• Must be detailed oriented with experience in preparing, administering, and maintaining a variety of electronic reports for Local 3000 staff.
• At least 2 years of work experience as Accounts Receivable Clerk or Bookkeeper.
• Solid understanding of basic accounting principles.
• Ability to calculate, post and manage accounting figures and financial records.
• Experience in operating spreadsheets with a high degree of accuracy and attention to detail.
• Superior customer service experience required.
• Professional communication - in-person, meetings, email, telephone, etc. - is necessary.
• Bachelor’s degree in Finance, Accounting or Business Administration is preferred but not required.

Salary / Benefits: Hourly Salary range of $24.44 - $33.86. This position is part of a Collective Bargaining Agreement with membership in OPEIU 8.
Benefits include:

• Medical health benefits,
• Life insurance and disability insurance,
• Paid sick and safe leave in accordance with Washington State Law
• Paid Time Off, Personal Days, and Vacation Days
• Paid Holidays for: New Years, Martin Luther King Jr.’s Birthday, President’s Day, Memorial Day,
• Juneteenth, Independence Day, Labor Day, Indigenous Day, Veterans Day, Thanksgiving, Christmas

Women and people of color are strongly encouraged to apply. UFCW 3000 is an equal opportunity employer.

We offer an excellent wage package including medical and pension benefits.

To Apply:
Résumés and cover letters should be emailed to jobs@ufcw3000.org if you’re interested in the position. Please state in your email subject line "Membership Services Applicant.” No calls please.

About UFCW Local 3000
Building a Movement for the 21st Century - UFCW 3000 is the largest private sector union in Washington State with over 50,000 members working in grocery stores and retail, healthcare and other industry jobs. UFCW 3000 is led by a President and Secretary/Treasurer and a large representative member Executive Board. Our membership is among the youngest and most diverse in the labor movement. We are committed to building a powerful union that fights for economic, political and social justice in our work places and communities. Visit http://www.ufcw3000.org for more information about our union.