| NEW JOB DESCRIPTON POSITION
CONTRACT ENFORCEMENT SPECIALIST ASSISTANT
ASSIGNMENT:
The Contract Enforcement Specialist Assistants will be assigned to work with members
in one or more organized jurisdictions of SEIU Local 521 representing clerical, blue
collar, professional and service workers in the public and private sector. They will work
from an established office and answer all incoming calls from members needing
assistance with contract issues, worksite problems, and will be responsible for filing
grievances/disciplines and appeals.
TASKS:
- First duty is to keep track of the contracts in their geographic area and to familiarize
themselves with other contracts to help out when other Contract Enforcement
Specialist Assistants are unavailable.
- Identify and process the paperwork associated with grievances/disciplines, and
appeals at all levels, meeting timelines on all related aspects of the
grievances/disciplines/ appeals process.
- Work with stewards through the Skelly hearings, making himself/herself available on
phone alert to assist stewards if he/she needs help during a hearing.
- Coordinate with stewards and officers in their representational duties, including
grievances and disciplinary appeals. Follow up when necessary.
- Encourage member participation in COPE and other campaign activities within the
union as part of their normal conversation.
- Attend bi-monthly meetings of CED staff for training and coordination.
- Assist internal organizers by attending occasional meetings and report statistics of
the types of questions asked.
- Confirm and update member contact information in unionware.
- Run lists/reports, learn advanced computer unionware program to develop and
manipulate reports, charts and graphics.
- Track and submit to database all new and “retired” stewards for the area, and submit
any updates in steward contact information to database.
- Submit required documents to Agencies of new and “retired” stewards to meet the
requirements of the Agency.
- Do a steward orientation once every two weeks for any newly elected stewards, give
them their cards, steward manual, and welcome them. Assist in other steward
trainings.
- Orient new stewards.
- Assist the Contract Enforcement Specialist in the jurisdiction or as assigned by
calling back members, discussing matters with stewards, interviewing witnesses,
drafting grievances, and answering steward calls about the status of the case.
- Receive all incoming calls from the front office person regarding members needing
assistance with contract issues, worksite problems, and other union activities, events
and project as assigned. If unavailable, the call will be returned as soon as possible
within their work schedule.
- Refer calls to worksite organizers and supervisors especially being aware of
repetitive problems in an area and work place issues that would lend themselves to
workplace actions.
- Assist Contract Enforcement Specialist by filing grievances, preparing for appeals
when members do not agree with staff decision.
- In small offices may be the phone answerer at times, but not in prolonged absences.
- Cover for other Contract Enforcement Specialist Assistants as necessary in other
521 areas via phone and transfer issues when completed.
QUALIFICATIONS:
- Ability to establish rapport and orient stewards in widely diversified ethnic, social and
economic groups.
- Good judgment and ability to discern priorities when faced with many important
tasks.
- Some knowledge of labor rights and extensive contract language and ability to learn
these quickly.
- Ability to communicate well in writing and orally.
- Computer skills, strong typing, and ability to maintain work files and comply with
administrative reporting.
- Bilingual/biliterate in Spanish a plus.
These skills will normally have been developed by working as a full time union staff
member in organizing or representational assignments, extensive experience as a
steward or other union leadership position, or paralegal work.
SALARY AND BENEFITS:
- Monthly salary range beginning at $3,814.35 through $5,649.19 depending on
experience.
- Employer-paid retirement plan.
- Fully-paid health insurance for worker and dependents (including domestic
partner).
- Liberal vacation and sick leave.
- Life insurance, dental and vision care.
- Pleasant atmosphere and great coworkers.
To Apply: send cover letter and résumé to:
Karen Summers, HR Specialist
2302 Zanker Road
San Jose, CA 95131
Fax: (408) 922-0272
Email: jobs@seiu521.org
Local 521 believes in affirmative action. People of color, women and people with
disabilities are especially encouraged to apply.
WHEN
APPLYING: Be sure to indicate that you saw this information online at
UNIONJOBS.COM. Do not just say the Internet. |
