SEIU Local 73

Hearing Officer (MAC)

Based in Chicago, IL

 

Are you looking for a job with a growing, fighting, diverse and dynamic, member driven union? If so, a career with SEIU Local 73 may be for you!

ABOUT SEIU Local 73: 
With over 32,000 members, SEIU Local 73 has a proud history of raising standards for workers and their families. The Local represents service, technical and professional workers primarily in the public sector in Illinois and Indiana, who are employed in state and local government, school districts, publicly funded social service agencies and universities.

Local 73 is committed to helping workers organize and build a powerful collective voice on the job to win fair wages, meaningful benefits, a sustainable retirement, dignity, and respect.

ROLE:
Under the direct supervision of the MAC Director and Deputy Director, Hearing Officers engage in representational work that includes, but is not limited to, representation of members in pre-disciplinary, disciplinary, and appeals hearings, and handling all other related duties, including written and verbal communication with members and employers, pre-arbitration work and grievance tracking.

Duties and Responsibilities: 

• Manage and execute the steps of the grievance process.
• Attend pre-disciplinary hearings, investigatory meetings, and informal meetings, up to and possibly including pre-arbitration hearings.
• Take extensive notes and update the member’s record/profile for their case with relevant documentation.
• Be efficient in the use of the MAC phone system, including inbound and outbound calls and the documentation of all calls.
• Conduct in person and virtual meetings, hearings, and conference calls
• Prepare and execute pre-arbitrations and fully argue cases before a pre-arbitration panel.
• Train and develop stewards in all matters regarding grievance handling and representational issues.
• Other duties as assigned.

Job Qualifications:

• Bachelor’s degree, preferably in a relevant field or equivalent experience in the labor movement
• Knowledge and understanding of collective bargaining and Human Resources issues.
• Demonstrated understanding of labor law, employment policies, practices, and procedures.
• Sound interpersonal and communication skills appropriate to providing a quality member experience.
• Skill in cultivating respectful relationships with people from diverse backgrounds.
• Ability to manage and prioritize work, subject to dynamic deadlines.
• Demonstrated ability to assess information and evidence and decide on an appropriate course of action.
• Excellent oral and written communication skills.
• Ability to work with minimal supervision.
• Willingness to work long, irregular hours, including weekends.
• Have a valid driver’s license, working automobile, valid auto insurance and a cell phone.
• Personal commitment to the mission and goals of SEIU Local 73.
• Patience and the ability to empathize with someone who is having trouble at work.
• An ability to remain calm and pleasant during tense phone interactions.

The salary for this job is $77,516 annually, and the position comes with substantial benefits, including a $7,800 annual combined car/phone allowance, paid holidays and vacations, fully paid health insurance benefits, and a defined benefit pension plan fully paid by the employer.

SEIU Local 73 is an equal opportunity employer committed to a diverse and inclusive workforce. Women, people of color, those with disabilities, and members of the LGBTQ community are especially encouraged to apply.

TO APPLY 
Interested applicants should send a cover letter and résumé to the Hiring Committee at: careers@seiu73.org. Interviews will begin in this month and continue until the position is filled.