Compliance and Collections Coordinator

Los Angeles, CA

The Dues Department of the Writers Guild of America, West, is currently seeking qualified applicants for the position of Compliance and Collections Coordinator. This position is a full-time, non-exempt (hourly) position with excellent comprehensive benefits package. The salary range is $50,000 - $68,000 annualized, commensurate with experience.

Under the direction of the Dues Administrator, this position identifies and corrects issues with members’ earnings declarations, and delays in dues collection. The Compliance and Collections Coordinator manages interactions with in arrears members, and those who are not in compliance with either payment or declarations, including maintenance of Member Status.

The Dues Department is responsible for administering the collection and processing of dues and assessments from members in order to generate and maintain operating income for the Guild, enforces dues obligations across the board, and pursues members who are delinquent in the payment of dues.


  1. Declaration compliance:
    • identify declarations that don’t appear to be correct/complete based on other sources
    • track missing declarations; notify writers and follow-up (‘ND push’)
  2. Dues collection:
    • use AR data to identify late accounts for collection (ongoing ‘dues push’)
    • send collection communications
  3. Member status updates:
    • identify members who should be In Arrears
    • notify members moving to CR I and manage communications
    • collect and maintain CR I accounts
    • reinstate CR I members
  4. Assist Legal with CR I members appearing on worklists as required
  5. Handle CR I questions, calls and emails; calculate reinstatements and apply payments
  6. Perform other duties as required


  1. Requires ability to quickly gain in-depth knowledge of all activities of the Dues department
  2. Requires understanding of the Guild’s Minimum Basic Agreement (MBA), including Membership rules and categories, and an understanding of the Guild’s Constitution
  3. Must have excellent phone and email skills
  4. Must have strong data entry skills, ability to create and use Excel spreadsheets, and ability to generate analytical reports
  5. Must have familiarity with basic principles of database design
  6. Must have the ability to discuss legal issues with Guild attorneys
  7. Must have knowledge of standard Accounts Receivable collection practices
  8. Must be able to handle confidential matters in a courteous and professional manner and manage high-volume, detail-oriented simultaneous projects with speed and accuracy, and with minimum supervision

Interested applicants should email cover letter and resume to the Human Resources Department of the Writers Guild at recruitment[at]wga.org. Local candidates only.

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