The United States Letter Carriers Mutual Benefit Association (MBA)

Washington, DC

Job Description
The United States Letter Carriers Mutual Benefit Association (MBA), located a stone’s throw from the U.S. Capitol Building, is seeking a Receptionist, to perform the following general duties:

  • Answer and transfer of incoming calls
  • Process letters in Microsoft Word
  • Data entry using Excel
  • Data entry using company software
  • Sort incoming mail
  • Log incoming Express, Priority and Registered mail
  • Prepare payment coupons to be mailed
  • Greet guests
  • Other duties as assigned

Qualifications – Knowledge, Skills, and Abilities Required

These are the minimum qualifications required to successfully perform the job. These are the qualifications that are necessary for someone to be considered for the position.

  • Experience in a receptionist role and/or customer service environment.
  • Strong communication skills.
  • Proficiency in MS Word, Excel, and willingness to learn new software as needed
  • Detail-oriented and accurate
  • The ability to react to change productively and handle other essential tasks as assigned.

Preferred Experience (but not required) includes:

  • Insurance Industry Experience
  • Basic understanding of Life Insurance
  • Basic understanding of IRA’s/Annuities
  • Experience working in a Union environment

Schedule: Regularly 35 hours per week: Monday – Friday, 8 am – 3:30 pm

The United States Letter Carriers Mutual Benefit Association (MBA), founded in 1891, was created for the benefit of National Association of Letter Carriers members and their families. The MBA is the life insurance division of the NALC. Today, the MBA has more than $224 million of life insurance in force on its members.

To apply: If interested, please submit your salary requirements along with your resume to raker@nalc.org. No phone calls, please.

EXAM REQUIRED: All final candidates will be assessed on-site through software testing to determine the technical qualifications of each final candidate.


Job Type: Full-time

WHEN APPLYING: Be sure to indicate that you saw this information at UNIONJOBS.COM.